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Free IT audit

NINE AREAS

IT Support & Managed Services

We run business IT as an external department, under contract and at a fixed monthly cost rather than unplanned call-outs. Coverage includes remote helpdesk, onsite engineers, preventive maintenance and 24/7 monitoring of critical systems, with guaranteed response times, backup verification and periodic management reporting.

What sets us apart

We do not sell technical hours. Under a monthly agreement our interest is that incidents do not happen, so we invest in preventive maintenance, monitoring and documentation instead of call-outs.

SERVICES

Services in this area

The most common reason a business looks for an IT partner is not a failure. It is the moment nobody can answer what IT cost this year, who has access to what, and whether the backups actually restore.

We always start with an inventory and a findings report ordered by severity. From there the relationship is preventive: we monitor before something breaks, rather than waiting for the phone to ring.

Who it is for

  • Businesses with no internal IT department
  • Companies heavily dependent on ERP, email and the network
  • Organisations with many systems and no single owner
  • Shipping companies wanting offices and vessels under one agreement

Technology and equipment

  • Microsoft 365
  • Bitdefender
  • MikroTik RouterOS
  • Synology
  • Veeam
  • Proxmox

Frequently asked questions

How is a support agreement priced?

Monthly, based on the number of users and devices and the SLA level, rather than on hours. Projects outside the agreement are quoted separately, at preferential rates for contract customers.

What does a typical agreement include?

Unlimited remote support in business hours, scheduled visits or on-site priority, preventive maintenance, 24/7 monitoring of critical systems, backup verification, licence management, guaranteed response times and periodic reporting.

Can you take over undocumented infrastructure?

Yes, and it happens often when a previous provider leaves without handing over credentials or records. We start with a full survey and findings report, so the condition we inherit is agreed in advance.

Do you support shipping companies and their vessels?

Yes. Shore offices and vessels can be covered by the same agreement, giving one point of contact for the entire company infrastructure, from the office to the deck.

FREE AUDIT

Start with a site survey

We record what exists, hand you a findings report with priorities, and propose at least two options with their costs.

Request a site survey+30 210 598 9588

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