Microsoft 365 & Cloud
Business Email & Exchange Online
We move business email to Exchange Online with no lost messages. We configure SPF, DKIM and DMARC correctly so your mail does not land in junk folders, and the cutover runs outside working hours with a rollback plan. Data is migrated before any DNS record changes.
Who it is for
- Businesses with email on a hosting provider or an ageing mail server
- Companies whose messages keep landing in recipients junk folders
- Organisations needing shared mailboxes and aliases
- Sites that cannot absorb even one hour of email downtime
When we are NOT the right choice
- If there is no control of the domain and its DNS zone
- If migration is requested with no out of hours window
- If the existing system does not permit data export
PROCESS
The process
Indicative times from signature of the proposal, subject to hardware availability. Every project is shaped to the size and the needs of the client.
01Inventory of the existing environment
We record mailboxes, shared accounts, aliases, forwarding rules and the data volume to be migrated.Time: 2-5 working daysDeliverable: Register of mailboxes, aliases and forwarding rules
02Migration design
We define migration order, the time window and the rollback plan, so there is no point in the process without a way back.Time: Alongside the studyDeliverable: Cutover plan with sequence and rollback
03Data migration
We migrate messages, contacts and calendars before the DNS change, so cutover day itself stays short.Time: Depending on volumeDeliverable: Messages, contacts and calendars in the new environment
04Cutover and DNS records
We change MX records and configure SPF, DKIM and DMARC. Without them, messages end up in junk.Time: Outside working hoursDeliverable: Live email with SPF, DKIM and DMARC
05First days monitoring
We monitor deliverability, correct what surfaces, and hand over documentation of the DNS records in force.Time: The first working daysDeliverable: DNS documentation and deliverability confirmation
What is included
- Inventory of the existing email environment
- Migration plan with rollback
- Migration of messages, contacts and calendars
- MX, SPF, DKIM and DMARC configuration
- Shared mailboxes, aliases and groups
- Deliverability monitoring in the first days
What is not included
- Microsoft licence costs
- Domain purchase or transfer, unless separately agreed
- Data recovery from a system that does not allow export
- Third party delays in DNS propagation
Technology and equipment
- Exchange Online
- Microsoft 365
- SPF / DKIM / DMARC
- Microsoft Entra ID
- Bitdefender
From practice
Email migration is one of the few jobs where a mistake is immediately visible to the entire company. That is why data is migrated before anyone touches DNS, and the old environment stays live until everything is confirmed working.
The part most often skipped is not the migration itself, it is SPF, DKIM and DMARC. Without them email works, but messages start landing in junk folders and nobody can explain why.
Prerequisites
- Control of the domain and access to the DNS zone
- Access to the existing email environment for export
- An agreed out of hours cutover window
- A mailbox list with roles and priority
Cost
Quoted as a project, per mailbox, with data migration and cutover itemised separately. Ongoing management sits within the support agreement. Microsoft licences are billed separately.
We do not publish a price list. Every proposal follows a site survey and separates hardware from labour.
What moves the cost
- Number of mailboxes and total data volume
- Which system the migration starts from
- Number of rules, aliases and shared accounts
- Whether a phased migration is needed instead of one cutover
Frequently asked questions
Will old messages be lost?
How much downtime will there be?
What are SPF, DKIM and DMARC, and why do they matter?
Do I need email backup?
Related services
- Microsoft 365 for Business: Setup & Managementmicrosoft 365 for businessSee the service
- Cloud Migrationcloud migrationSee the service
- Microsoft 365 Licensing & Cost Controlmicrosoft 365 licensingSee the service
- SharePoint & Microsoft Teamssharepoint implementationSee the service
Also connects with
NEXT STEP
Move your email without downtime
We inventory the existing environment and deliver a migration plan with a window, a sequence and a rollback path.
GET IN TOUCH
Tell us what you need
Four fields. An engineer replies, not a sales desk.